Check-in improvements will deliver more space for passengers

Edinburgh Airport, part of the VINCI Airports network, has launched a £5.8 million project to redesign its check-in hall.

This project will deliver more space for passengers and introduce new self-service technology and digital wayfinding.

The investment will see zones A and D redesigned to create an improved, more seamless experience for passengers, with works ongoing from October 1.

Zone A, the area currently used by Ryanair, will undergo a full redesign with digital wayfinding, video walls, and new self-service machines introduced while zone D, currently used by Jet2.com and other carriers, will also see an open collector and digital wayfinding introduced.

The layout of check-in desks will also be reconfigured to improve passenger flow, while both areas will also benefit from a fresh look and feel with the ceiling opened up to create a more open environment.

These improvements will result in the creation of 70% more space in zone A, and Edinburgh Airport will draw on experience and expertise from across its VINCI Airports network of more than 70 airports across the world to ensure the best solution for passengers.

Works will take place throughout the winter months and are expected to be complete by spring 2025 – in time for the busy summer season. While works are ongoing temporary wayfinding will be in place.

Adam Wilson, Chief Operating Officer at Edinburgh Airport said:

“Raising the standards for our passengers is something we’re always striving to do, and this significant investment in our check-in hall will deliver a major improvement.

“As an airport it’s important that we listen to our passengers and deliver the changes they want to see – and creating more space in check-in is something that we have seen come up when asking for feedback.

“There will be some temporary changes throughout the hall while work is being carried out so we’d like to thank passengers in advance for their patience as we deliver these important improvements.”

VINCI Airports seeks to apply its cutting-edge expertise to unleash the growth potential of the assets entrusted to it, while creating innovative and varied services that enhance the passenger experience.

For any queries

Please email edicommunications@edinburghairport.com